Who to Contact in Case of Emergency

Preparation is key—here’s who you should contact if things go wrong:

• Trip Leader: Your immediate resource during your trip for any emergencies or urgent issues—medical, safety, or logistics.
• Voya Support 24/7 Hotline: For serious situations requiring immediate assistance outside of Trip Leader availability, call our emergency hotline (info shared via app and email).
• Local Emergency Services: Know and save country-specific emergency numbers like police, ambulance, and fire. Your Trip Leader provides this info at orientation.