Lost Documents & What to Do

Losing important documents like your passport can be stressful. If this happens:

• Immediately inform your Trip Leader and Voya Support.
• Follow local embassy or consulate procedures to report loss and apply for emergency travel documents.
• Keep copies of all important documents stored separately to speed up replacement.
• Take precautions to avoid loss: keep documents secure in money belts or travel wallets.

Support teams are here to guide you through the process so you’re never alone.